EN - PRIVACY POLICE

Contact Address

Prishtina 10000, Kosovo

Authorized Representatives

Valon Ajvazi

General Information / Introduction

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federal Data Protection Act (DSG), every person is entitled to the protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this data protection declaration.

In cooperation with our hosting providers, we strive to protect the databases as best as possible against unauthorized access, loss, misuse, or falsification.

We would like to point out that data transmission over the internet (e.g., communication by email) can have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

By using this website, you agree to the collection, processing, and use of data as described below. This website can generally be visited without registration. Data such as the pages accessed, or the names of accessed files, date, and time are stored on the server for statistical purposes without directly linking these data to your person. As far as personal data (e.g., name, address, or email addresses) are collected on our pages, this is done on a voluntary basis wherever possible. These data will not be passed on to third parties without your explicit consent.

Processing of Personal Data

Personal data refers to all information related to an identified or identifiable person. A data subject is a person whose personal data is being processed. Processing includes any handling of personal data, regardless of the means and procedures used, especially the storage, transmission, acquisition, deletion, retention, alteration, destruction, and use of personal data.

We process personal data in accordance with Swiss data protection law. If and to the extent that the EU General Data Protection Regulation (GDPR) is applicable, we also process personal data on the following legal grounds in conjunction with Article 6(1) GDPR:

  • lit. a) Processing of personal data with the consent of the data subject.
  • lit. b) Processing of personal data for the performance of a contract with the data subject and to carry out pre-contractual measures.
  • lit. c) Processing of personal data to comply with a legal obligation to which we are subject under applicable EU law or the law of a country in which the GDPR is fully or partially applicable.
  • lit. d) Processing of personal data to protect the vital interests of the data subject or another natural person.
  • lit. f) Processing of personal data to safeguard the legitimate interests of ourselves or third parties, provided that these interests do not override the fundamental rights and freedoms of the data subject. Legitimate interests include, in particular, our commercial interest in being able to provide our website, information security, enforcement of our own legal claims, and compliance with Swiss law.

We process personal data for as long as is necessary for the respective purpose(s). In the case of long-term retention obligations due to legal and other obligations to which we are subject, we limit processing accordingly.

Cookies

This website uses cookies. Cookies are small text files that enable the storage of specific, user-related information on the user’s device while using the website. Cookies allow us to determine the frequency of use and the number of users on the pages, analyze behavioral patterns of site usage, and make our offer more user-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when revisiting the site. If you do not wish this, you should configure your internet browser to refuse the acceptance of cookies.

A general objection to the use of cookies for online marketing purposes can be declared for many of the services, especially tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. In addition, the storage of cookies can be achieved by disabling them in the browser settings. Please note that not all functions of this online offer may be available if you do this.

With SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the site operator, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request

These data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

Third-Party Services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services of the American company Google LLC use, among other things, cookies, which transfer data to Google in the USA, where we assume that no personal tracking takes place solely by using our website.

Google has committed to ensuring appropriate data protection in accordance with the US-European and US-Swiss Privacy Shield.

For more information, please refer to Google's privacy policy.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Objection to Advertising Emails

The use of contact data published as part of the legal notice obligation for sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

Copyrights

The copyright and all other rights to the content, images, photos, or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. Reproduction of any files must first be obtained in writing from the copyright holders. Anyone who commits a copyright infringement without the consent of the respective copyright holders may be liable to prosecution and, under certain circumstances, liable for damages.

Disclaimer

All information on our website has been carefully checked. We make every effort to ensure that the information provided by us is up-to-date, correct, and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so we do not assume any liability for the completeness, correctness, and up-to-dateness of the information, including journalistic-editorial texts. Liability claims arising from damages of a material or immaterial nature caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are generally excluded. The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. The use of this website or access to it is at the visitor's own risk. The publisher, his clients, or partners are not responsible for damages, such as direct, indirect, incidental, or consequential damages, allegedly caused by visiting this website, and therefore do not accept any liability for such damages.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The content of the linked sites is the sole responsibility of their operators. The publisher expressly distances himself from all third-party content that may be relevant under criminal or liability law or that offends good morals.

Google Maps

This website uses Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account that you are logged into or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for advertising, market research, and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. Further information on the purpose and scope of data collection and processing by Google as well as further information on your rights in this regard and settings options for protecting your privacy can be found at: www.google.de/intl/de/policies/privacy.

Google Ads

This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Ads will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking process, you can refuse the setting of a cookie required for this – for example, via a browser setting that generally deactivates the automatic setting of cookies, or by setting your browser so that cookies from the domain "googleleadservices.com" are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be collected. If you have deleted all your cookies in your browser, you must reset the respective opt-out cookie.

Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present interest-based advertisements to website visitors within the Google advertising network. A "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he visits websites that belong to the Google advertising network. On these websites, the visitor can be shown advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

According to Google, no personal data is collected in this process. However, if you do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings under http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Google reCAPTCHA

This website uses the reCAPTCHA service provided by Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland "Google"). The query serves to distinguish whether the input is made by a human or by automated, machine processing. The query includes the transmission of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. Your IP address will, however, be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google. Your data may also be transferred to the USA. For data transfers to the USA, there is an adequacy decision by the European Commission, the "Privacy Shield". Google participates in the "Privacy Shield" and has submitted to its requirements. By activating the query, you consent to the processing of your data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. For more information about Google reCAPTCHA and Google's privacy policy, please visit: https://policies.google.com/privacy?hl=en

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then the data processing for Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are referred to as "Google".

The statistics obtained enable us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under "My data", "Personal data".

The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f DS-GVO. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. We would like to point out that this website uses Google Analytics with the extension "_anonymizeIp();", which ensures that IP addresses are processed in a shortened form and excludes a direct personal reference. If the data collected about you is assigned a personal reference, this is immediately excluded, and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and there truncated. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet use to the website operator. For the exceptional cases where personal data is transferred to the USA, Google is certified under the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to fully use all the features of this website. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics opt-out.

Additionally, you can also prevent the use of Google Analytics by clicking on this link: Google Analytics opt-out. This will place an opt-out cookie on your device, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted, meaning you will have to set the opt-out cookie again if you wish to continue preventing this form of data collection. Opt-out cookies are set per browser and computer/device and therefore need to be activated separately for each browser, computer, or other device.

Google WebFonts

This website uses Google WebFonts to ensure uniform font representation. When you visit a page, your browser loads the required Web Fonts into its browser cache to correctly display texts and fonts. If your browser does not support Web Fonts, a standard font from your computer will be used.

For more information on Google WebFonts, please visit Google WebFonts FAQ and Google’s privacy policy: Google Privacy Policy.

Google TagManager

Google Tag Manager is a solution that allows us to manage so-called website tags via an interface, such as integrating Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal data of users. Regarding the processing of personal data of users, please refer to the information provided for Google services. Usage policies: Google Tag Manager Use Policy.

Facebook

This website uses features of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plugins, a connection is established between your browser and Facebook servers, and data is transmitted to Facebook. If you have a Facebook account, this data may be associated with it. If you do not want this data to be associated with your Facebook account, please log out of Facebook before visiting our site. Interactions, especially using a comment function or clicking a "Like" or "Share" button, are also forwarded to Facebook. More information can be found at Facebook Privacy.

Instagram

Our website integrates features from Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We want to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or how Instagram uses it. For more information, see Instagram's privacy policy: Instagram Privacy.

LinkedIn

We use the marketing services of the social network LinkedIn, operated by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn").

LinkedIn uses cookies, which are text files stored on your computer. This allows us to analyze your use of the website, measure the success of our advertising, and display products you have shown interest in. For example, information about the operating system, browser, previously visited website (referrer URL), visited pages, clicked offers, and the date and time of your visit to our website are collected.

The information generated by the cookie about your use of this website is transmitted in pseudonymous form to a LinkedIn server in the USA and stored there. LinkedIn does not store the name or email address of the user. Instead, the data is only assigned to the person for whom the cookie was generated. This does not apply if the user has allowed LinkedIn to process data without pseudonymization or has a LinkedIn account.

You can refuse the use of cookies by adjusting your browser settings; however, please note that you may not be able to use all features of this website. You can also object to the use of your data directly at LinkedIn: LinkedIn Retargeting Opt-Out.

We use LinkedIn Analytics to analyze and regularly improve the use of our website. The statistics obtained help us to improve our offerings and make them more interesting for you as a user. All LinkedIn companies have adopted the standard contractual clauses to ensure that data traffic to the USA and Singapore, necessary for the development, implementation, and maintenance of services, is carried out legally. When we ask users for consent, the legal basis for processing is Art. 6 (1) lit. a GDPR. Otherwise, the legal basis for using LinkedIn Analytics is Art. 6 para. 1 lit. f GDPR.

Information about the third party: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Terms of Use and Privacy Policy.